Shipping & Delivery Policy

Effective Date: 01/02/2026
Platform Name: www.solarispnp.com
Operated by: Solaris PNP, No:8/372, Tholakkulam Building, Medical College Road, Kolenchery, Ernakulam-682311, Kerala, India

Delivery Terms

Delivery terms must be agreed at order confirmation:

EXW
FOB
CIF
Door delivery

Risk transfers as per agreed trade terms.

Dispatch & Lead Time

Dispatch may happen from registered mill depots or from the mill

Dispatch timelines are provided by Sellers.
Bulk mill orders may require extended lead time.

Packaging Standards

Sellers must ensure:

✔ moisture-resistant wrapping
✔ pallet protection based on request
✔ reel edge protection based on products
✔ secure loading

Transit Insurance

Unless otherwise agreed:

Seller shall insure goods during transit.
Coverage should include damage, theft, and moisture exposure.

Delivery Inspection

Buyers must inspect goods upon delivery and record visible damage.

Delays

The Platform is not responsible for delays due to strikes, weather, regulatory checks, or force majeure events.

Interstate Shipments

Where applicable:

E-way bills must be generated.
Transport regulations must be followed.

Failed Delivery

Re-delivery charges may apply if delivery fails due to buyer error.

Logistics Support

Name: Remya Ajeesh
Email: solarispnp@gmail.com
Phone: +91 9995951272